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Professional Offices

Offices Management Managing professionals such as lawyers, advisers, etc..


Help Desk Management

Function:
Our Help Desk product module provisions for helpdesk management, such turnkey solutions for tracking problems complaints within your organization within your corporate office facility locations efficiently and with complete transparency.
Autor:
Updated on:
Languages:
eng
Price:
$ 999/Mo (Includes all 6 modules)
Site:
Show application's site
SD Rating:
U Rating:

Enhance organizational efficiency, increase customer and internal satisfaction, resolve problems quickly and effectively, and obtain ongoing month over month ROI within a month through improved Help Desk management.

Key Features:

  • Streamline internal support services offering
  • Request can be raised by individual/Help-desk team
  • Auto-task allocation/delegation within the vendor team
  • Track vendor committed SLAs and response times to escalate
  • Direct Mail Statistics of Pending, Closed Tasks
  • Categorization of Complaints based on Service type, Department
  • Enhance employee satisfaction levels and save their time

Help Desk Product Module for

  • Corporate Office Facilities
  • IT & ITES Companies
  • Concierge
  • Customer Support Centers
  • Banks and Financial Institutions

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