Subiz Live Chat

E-commerce has a significant disadvantage in which customers have been left to passively explore the website completely on their own. Every interaction has been made through unresponsive emailing systemcostly telephone service, not to mention communication expression would be much more difficult while on the phone. Subiz offers excellent customer-communication solution that enables business users to provide directly assistances and actively receive feedback entries in real-time. All of these customer-interactions would happen on an on-screen chat widget integrated into your website platform, running in real-time while customers are browsing your website.

There are a ton of useful features that are entirely easy to implement and utilize. Our smart Dashboard offers a unique method of visualizing and engaging your web visitors. On this Dashboard, sale and support agents can be grouped into departments to manage effectively. Subiz also offer a variety of features that makes the chat window really flexible: the ability to customize the widget's look and feel, which pages of your site on which the widget should be included. Especially, another useful feature of Subiz is ‘trigger’knownthe auto chat invitation. It enables you to send chat invitations automatically to the potential customers based on various invitation rules you set, suchthe time on your site, so you do not have to send the repeated greetings manually but still catch the attention of potential visitor.

Full features of Subiz arefollow:

- Manage chat and visitors using simply dashboard display

- See vistors’ details: who they are, where they come from, which page they are looking

- Proactive engages with visitors with personalized chat greetinga custom chat button

- Use customized trigger to invite visitors a chat

- Easy achieve to previous conversation in secure servers.

- Create various departments to organize customer support agents

- Store visitor’s information using command text

- Advanced analytics and report on operator activity using integrated Google Analytics

- Customizable chat windows to fit with your brand and website

- Keep in touch with visitors anytime anywhere using mobile applications

- Easy to implementation: copy and paste HTML code