SaaS & Cloud
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Excellent Experience
about Klapty 360
Klapty is easy to use for users, allowing them to store an i...
Great Tool to Create Virtual Tours
about Klapty 360
The entire quality of the software has me quite impressed. I...
Best virtual software
about Klapty 360
I’ve been using Klapty for three months now. And IR...
Highly satisfied!
about Klapty 360
Creating a great virtual tour for the clients is crucial to ...
Highly recommended!
about Klapty 360
I was looking for reliable software to create virtual tour...
Project Management
Project management with online software to manage your projects online. Online project collaboration tools. Applications for planning, managing and controlling projects.
MetaCaseDesk is an advanced HelpDesk, Ticketing Tool and Case management solution for customers running on-premise Microsoft SharePoint 2013 and SharePoint 2010.
Office 365 customers have an option to use MetaCaseDesk on MetaOption Cloud, and an optional sync component syncs the data back to their Office 365 SharePoint Online lists and libraries.
MetaCaseDesk has two major portals. Support User portal allows supports users to login, create, manage and track tickets. Customer portal allows users to login into a secure SharePoint website and report/track incidents/cases.
Supported authentication modes for customer users are Active Directory (AD), Cross Domain Authentication, Custom Login/Password, and Web Services. Thus, System setting allows users to view ticket through a secure link without logging into the system.